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ABOUT OXYGEN

Oxygen is not addictive. The more you comply with your prescription, the more benefits from it you will obtain.

Oxygen is not flammable, nor does it explode. However, oxygen will make a fire burn quicker. To avoid the chances of a fire:

  • Never smoke while using your oxygen.
  • Do not use open fire or flames near the oxygen concentrator.
  • Keep all electrical equipment (electric razors, heaters, blankets) at least 5 feet from your oxygen).
  • Keep away from sources of heat (stove, space heater, radiator, fireplace). Do not store on or near a heater, or any enclosed space.
  • Never use grease or oil on oxygen equipment. Keep equipment away from all flammable materials such as oil, grease, aerosols, paints, gasoline and solvents. Do not use petroleum jelly with oxygen. Use water-based lubricants to moisten your lips or nostrils, if necessary.
  • Never store any cylinder in closet or unventilated space Do not place your oxygen equipment in a small or unventilated storage area. Any venting oxygen could create a fire hazard. Large, unventilated storage areas can be dangerous as well.
  • Oxygen cylinder should never be stored or transported in the trunk of a car; and that the tank should be secured by a seat belt when in transit.
  • Never use oil-based face or hair creams, aerosol sprays, a hair dryer or an electric razor. It is possible in certain conditions that the combination of oxygen, oil-based toiletries and a spark from an electrical appliance, such as an electric blanket, hair dryer, electric razor or heating pad, could ignite and cause burns. Always use water-based cosmetics or creams.
  • Secure cylinder at all times in a base or cart. Oxygen cylinders need to be secured in a special base to keep the cylinder from falling over. The weight of the cylinder can damage property and people if it were to fall on something or someone. The cylinder valve could also be knocked off if the cylinder were to fall over. The high pressure coming out of the valve opening could then cause the cylinder to move about the room in a destructive, uncontrolled manner.
  • It is possible for you to be in a large room such as a restaurant where smoking is permitted as long as lighted smoking materials are not within five feet.

NO SMOKING. Do not permit smoking in the same room as your oxygen equipment. Place “No Smoking” signs on the front and back door of your residence and also at the entryway to the room where you will be using your oxygen.

USING SUPPLEMENTAL OXYGEN

The 21 percent concentration of oxygen in the air around us is enough for people with normally functioning lungs and hearts. However, a person with lung or heart problems may often benefit from breathing air that has a higher concentration of oxygen in it.

When the body does not get enough oxygen, a person may experience difficulty in breathing, fatigue, loss of memory, headaches and/or confusion. Using supplemental oxygen may help provide relief from these symptoms.

Home Care Specialists is your family owned and operated home medical equipment and supplies provider. Since 1979, we have had the privilege of helping our patients enhance their lives and find the right products for themselves and their loved ones. We focus on providing high-quality products and customer service that are worth talking about! 

We are accredited by The Joint Commission. Get started by learning more about our mission, history and reading some helpful FAQs. If you have any questions or need assistance, don't hesitate to reach out to us.

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Our Mission

Our mission is to continue providing access to much-needed home medical equipment for all patients. Home Care Specialists works hard to partner with our patients and community clinicians to say informed and provide the necessary help required for billing and insurance. HCS strongly believes that taking care of patients in their homes is the best and most cost-efficient model and we will continue to fight to guarantee patient access to equipment and supplies.

 

Our FAQs

Who pays for home oxygen therapy?

Most insurance companies will pay for oxygen as long the necessary documentation is filled out by your doctor.


Will I be responsible for paying anything?

Depending on your insurance plan, you may have to pay a deductible or co-pay. If you need help, call and speak with one of our qualified insurance representatives who can help answer your questions.


Does my insurance company buy oxygen equipment for me?

No. In most cases, oxygen equipment is rented, due to the fact that it must be continuously maintained and serviced by trained professionals.


How long will my insurance company continue to rent my oxygen equipment?

Your insurance company should continue to pay for your equipment for as long as your need for oxygen is medically necessary. You may need to be re-certified by your doctor one year from your original start date.


Do I have to pay for additional supplies like tubing and nasal cannulas?

No, all tubing and supplies are included in the rental price.


Who do I make my co-pay or deductible payment to?

In most cases, Home Care Specialists bills your insurance carrier first. After their portion is paid, if there is any patient financial responsibility, it will be sent to you.


What am I responsible for?

You are responsible for notifying us if you no longer require the equipment, you change your address, phone, doctor or insurance.


If you have any other questions that were not answered here, please call us to speak to one of our qualified insurance representatives at (978) 373-7771.

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Our Policies

Below are links to some of the most common policies that we receive questions about. Please read through them and if you have questions, get in touch with us. 

Equipment Rental & Purchase Policy: Private Pay
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Return Policy
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Service & Repair Policy
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